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Many thought rising political tensions would mean fewer trips — the national data says otherwise. But not every state is seeing the same rebound.
Dorchester has an interesting market opportunity stemming from its iconic properties and a dial service culture. The challenge is to tighten and refine the basics without taking judgment away from the people who make each property worth returning to.
Accor CEO Sébastien Bazin shares what drives his decisions at scale for one of the world's largest hotel groups. He calls data essential, but says it should feed instinct rather than overrule it, a claim worth testing at Skift Global Forum.
The Middle East’s recovery remains vulnerable. Renewed travel warnings make a rapid rebound less likely, leaving accommodation providers focused on both rebuilding demand and recovering pricing power.
Creator-led demand moves across every seat in travel and sits fully inside none of them. The confirmed Creator Summit roster puts the operators who each own a piece of that path in one closed room on September 22.
Twenty. Five. Years. A quarter of a century. It’s hard to believe that I’ve just this year passed the point where more than half my life has been lived post-9/11. Kids who were born on that fateful day can now rent a car. There are a lot of ways to say it… this happened a...
Twenty-five years after 9/11, travel has become remarkably easy for people the system is prepared to move. The growing divide is over who gets that treatment.
Google’s new user interface is meant to help the company avoid fines from EU regulators.
Coastal hotels rely on clear water and white beaches to fill rooms, but Palladium’s conservation work protecting them is still funded by its foundation rather than operating budget.
Expedia is making acquisitions to build its business while Booking in Europe doesn't have that option. Companies such as Uber would find it tougher to advance its superapp strategy in Europe if regulators deemed it to have a dominant position in particular markets.
Marriott's best weapon for winning business travelers is its loyalty program. But until now it couldn't show loyalty information inside the booking portals corporations force employees to use. Spotnana says it can fix that.
After a hurried run through the Big Island thanks to losing a day from our previous fiasco getting to Hawaiʻi, I was hopeful the rest of the trip would go smoothly. It did not start off that way when I went to check in for our flight from Hilo to Kahului for the second part...
Alaska Airlines is holding a big media and investor day on September 29, and that means it’s a rare time when I will be in person with my two co-hosts of The Air Show — Brian Sumers and Jon Ostrower. Instead of just taking a photo to commemorate this momentous occasion, we’ve decided to do...
With American recently announcing its European-focus for the deployment of its A321XLR, I couldn’t help but wonder if this is the best use of these airplanes. I know Europe is sexy, but I couldn’t stop thinking that for American, Latin America would be a better place to start. And then I started going down the...
Hello, Seattle! We are doing our first ever LIVE taping of The Air Show podcast, and you can join us in the audience. We’ll be interviewing Alaska President Shane Tackett on stage right after the airline’s media and investor day on September 29. There will be plenty to discuss, and as an added bonus, Boeing...
JetBlue has had a fantastic premium product for more than decade, Mint. The problem is, Mint is a fully-flat bed that doesn’t work for most of the airline’s operation. JetBlue could justify it on money-makers like LAX to JFK, but it certainly couldn’t put it on Boston to Nashville. The “core” fleet is filled with...
After writing up my recent 14-hour delay on Hawaiian, GS left a comment asking about the average length of delay for each airline as opposed to just the percentage that are delayed. At the time, I responded “it’s a pretty large and annoying project” for me to pull all those flight-level details, but then I...
It’s a day ending in “y” so nobody should be surprised that United CEO Scott Kirby is making news once again. This time, he’s talking about how American de-hubbing O’Hare would actually be great news for the people of Chicagoland. It may sound crazy, but he’s right… as long as you count “great news” to...
United Adds All the Destinations United Airlines has made its summer route announcements into an annual thing, and the airline did not disappoint this year. At a fancy unveiling in Newark, the carrier announced ten new international destinations, which feature eight places not currently served by any U.S. airline. All 10 are in either Asia...
Listen on Spotify Listen on Apple Podcasts You want more on American? Brian Sumers and I go in-depth this week on the airline’s recent organization changes, the addition of premium seats, and finally bringing back in-seat video. Listen in now. It’s definitely a choice for American to announce its summer 2027 plans two days after...
With Cranky Dorkfest coming up, and the waitlist for the LAX ramp visit growing, I’ve been asked by some how they could have learned about the event more quickly. The simple answer is that there are two options, and one of them just became more useful. Subscribing used to be just a single email in...
United loves a big summer announcement, and sometimes it doesn’t live up to the very high levels of hype. But this year? It not only lives up to the hype, but it exceeds it. United is putting its XLRs to good use, but it’s doing a whole lot more than that as it continues to...
It turns out that regional powerhouse airBaltic has been having a tough time lately. Because of that, the airline is going to shrink and shuffle its priorities. They can spin this however they’d like, but the reality is that winter is just terrible for European airlines, and that is the crux of the issue here....
I was solo on the podcast again this week, but instead of a guest host, I interviewed Southwest COO Andrew Watterson. Yes, he was on the show earlier this year, but a lot has happened since then. Tune in to hear about how the airline is going to fix its on-time problem, what the plans...
Remember that saga from earlier this year where I had a tough time using my Alaska/Hawaiian companion fare but finally got it worked out? That was for a long-planned family vacation in Hawaiʻi. Yes, I was just there a month earlier, but that was for work. I know, you’re thinking, “this’ll be another boring Hawaiian...
American’s transition to a premium airline took another very big step forward today as it has decided to reverse course. Not only will the airline be bringing back in-seat video on the domestic mainline fleet — eventually — but it is also going to add more extra legroom seating. This move to put screens in...
I’m back from vacation, and as tempting as it was to write up my trip report straight away thanks to a 14-hour delay to kick things off, there was news from while I was gone that I want to talk about first. American, now finally trying to fix itself, made some moves in the management...
It was twenty years ago today that I logged in at crankyflier.blogspot.com and introduced myself to… well, I guess the few family and friends who knew that I was going to start writing about the airline industry and not really anybody else. It’s been quite a ride since those early days when I still had...
Air Canada goes Private Equity Air Canada is selling a 25% stake in its Aeroplan loyalty program to a group of well-intentioned and customer-loving individuals from Blackstone and Canadian pension fund La Caisse for a cool $2 billion. This puts the valuation of the program(me) at $8 billion, which its awfully high when compared to...
Allegiant’s Revenue and Profit Was Up Allegiant finally announced its Q2 earnings, and the carrier posted $158 million in EBITDA in its first earnings since the close of its merger with Sun Country on May 13. The two carriers combined for $943.5 million in operating revenue, including $776 million for Allegiant alone, a record for...
You probably didn’t know it, but I’ve been on vacation this whole week. I did some pre-programming for you to fill out the week, but, spoiler alert… I’m on vacation next week too. For this week, we will have the usual Cranky Weekly Review presented by Oakland San Francisco Bay Airport tomorrow, but that’s it,...
Yesterday I gave you a little history about Washington Dulles International Airport, so you could see why modernization is so important. Modernizing an airport is extremely hard, but this new plan announced by President Trump makes it sound easy. It’s a bad plan that’s going to cost far more than they say, and it’s not...
I was torn on whether to write about the new, grand plan to completely remake Washington’s Dulles International Airport (IAD). After all, it is a massive project with a short timeline. That is worth talking about since it never really happens that way in the US… but also, it probably won’t happen this time either....
JetBlue Reports Decent Earnings JetBlue stock (side note: people at JetBlue can’t like the fact they got beat to the ‘BLUE’ ticker symbol) soared Tuesday as it released its Q2 earnings which exceeded Wall Street estimates and saw an 11% jump in unit revenue for the airline on airfare increases of 9%. Operating revenue of...
The merger between Allegiant and Sun Country has been one of the quietest I’ve seen. Perhaps it’s because they’re both small. Or maybe it’s that they just don’t have any overlap. It could be that there was just no drama with the feds in the process. Or it’s possibly because they have a limited presence...
A recent study by Ookla discovered the three airlines had the best in-flight Wi-Fi speed and latency performance among 30 airlines measured. Hawaiian Airlines, Spirit Airlines Fastest in North America What set Hawaiian Airlines and Qatar Airways apart from the competition is their use of Starlink technology for internet connectivity. The median download […]
The Fort Worth-based airline announced new winter Flagship Suite routes to international cities including London, Auckland, and Brisbane. New Service Begins July 5, Starting with Chicago Flyers traveling from Chicago O’Hare International Airport (ORD) to London Heathrow Airport (LHR) will have their pick of Flagship Suites. Starting July 5, all flights between the […]
CBS News reports the board reported their findings on Tuesday, June 24, 2025. “The Safety Deficiencies…Should Have Been Evident” The door plug blowout happened aboard the Alaska flight departing from Portland International Airport (PDX) on January 5, 2024. After climbing to around 16,000 feet, the door plug blew out from the fuselage, leading […]
Reuters reports the ultra-low-cost-carrier is asking the U.S. Department of Transportation to block the proposed “Blue Sky” partnership between JetBlue and United Airlines. Spirit Claims New Partnership Would Be Anticompetitive The “Blue Sky” partnership was announced at the end of May 2025. Under the agreement, JetBlue and United flyers would be able to […]
The financial institution announced the increase of the Chase Sapphire Reserve annual fee to $795, while unveiling many new benefits and points bonus categories. New Benefits Include IHG Status and Lifestyle Benefits The new annual fee will be effective immediately for new card members, while existing holders will see their fee increase on […]
The 2025 Skytrax World Airline Awards bestowed their top honor on the Middle East Carrier for the second consecutive year, with Singapore Airlines and Cathay Pacific Airlines rounding out the top three. Qatar Earns Ten Awards, Including Best Business Class The awards began in 1999 with the goal of honoring airlines based on […]
Both Delta Air Lines and Hilton Hotels have new limited-time offers for their American Express credit cards, offering up to 100,000 SkyMiles or 150,000 Hilton Honors points. Limited-Time Offers Available on All Card Tiers Through July 16, eligible new Delta SkyMiles American Express card members can take advantage of limited-time offers to earn […]
The airline confirmed the crash of Air India Flight 171, scheduled for service from Ahmedabad Airport (AMD) to London Gatwick Airport (LGW). Over 200 Dead After Plane Crashes at Medical College Citing local officials, The New York Times reports over 200 people have died in the crash. It is unknown at this time […]
The prices are part of Alaska’s Global Getaway sale, celebrating a “Taste the World” theme of culinary destinations. Europe Flights Start at 20,000 Miles, While Asia Starts at 30,000 Miles The sale will run through June 30, 2025, valid for travel between August 1 and November 15, 2025. Seats are available in both […]
404 Media reports the law enforcement agency purchased data from Airlines Reporting Corporation at a price of $11,025, with the flyer data company asking CBP to not identify them as the data source. Data Purchased to “Track People of Interest” Flying in the United States The information was revealed after 404 Media made […]